Payment setup and fees

How do I understand why tenant payments are blocked in LOXA?

Review the payment setup status shown to the organization. The organization can see what must be completed.

For
Organization owner, Organization admin, Accountant
Updated
August 9, 2026
LOXA Payment setup and fees screen with fictional demonstration data
Demonstration account with fictional names, addresses, and financial records.

Before you start

  • You need access to the Payment setup and fees workflow in your LOXA role.
  • Have missing onboarding or provider requirements ready before you begin.

Step by step

  1. Sign in to LOXA and open Payment setup and fees.

  2. Review the payment setup status shown to the organization

  3. Enter or review missing onboarding or provider requirements.

  4. Review the record and select the available save, confirm, or continue action.

  5. Verify that the organization can see what must be completed.

What should happen

The organization can see what must be completed.

Open this workflow in LOXA