Tenant portal

How do I update tenant profile details in LOXA?

Open Profile and select Review or edit profile. The profile saves and completion status updates.

For
Tenant, Resident, Organization support staff
Updated
August 9, 2026
LOXA Tenant portal screen with fictional demonstration data
Demonstration account with fictional names, addresses, and financial records.

Before you start

  • You need access to the Tenant portal workflow in your LOXA role.
  • Have contact, billing address, and required custom fields ready before you begin.

Step by step

  1. Sign in to LOXA and open Tenant portal.

  2. Open Profile and select Review or edit profile

  3. Enter or review contact, billing address, and required custom fields.

  4. Review the record and select the available save, confirm, or continue action.

  5. Verify that the profile saves and completion status updates.

What should happen

The profile saves and completion status updates.

Open this workflow in LOXA