How do I read the tenant portal balance in LOXA?

Before you start

• You need access to the Tenant portal workflow in your LOXA role.
• Have the current tenant ledger summary ready before you begin.

Step by step

1. 1

   Sign in to LOXA and open Tenant portal.

2. 2

   Open Overview and review Outstanding balance, Open charges, and Next due date

3. 3

   Enter or review the current tenant ledger summary.

4. 4

   Review the record and select the available save, confirm, or continue action.

5. 5

   Verify that the resident can see what is due.