Tenant portal

How do I review tenant payment history in LOXA?

Open Payments or Ledger and review the recorded rows. The resident can reconcile past payments.

LOXA Tenant portal screen with fictional demonstration data
Demonstration account with fictional names, addresses, and financial records.

Before you start

  • You need access to the Tenant portal workflow in your LOXA role.
  • Have amount, date, method, reference, and status ready before you begin.

Step by step

  1. Sign in to LOXA and open Tenant portal.

  2. Open Payments or Ledger and review the recorded rows

  3. Enter or review amount, date, method, reference, and status.

  4. Review the record and select the available save, confirm, or continue action.

  5. Verify that the resident can reconcile past payments.

What should happen

The resident can reconcile past payments.

Open this workflow in LOXA