Troubleshooting and account safety

How do I handle online payments not available in LOXA?

Ask an organization owner to review Rent collection settings. The team can see the remaining provider requirement.

For
All organization roles, Tenant
Updated
August 9, 2026
LOXA Troubleshooting and account safety screen with fictional demonstration data
Demonstration account with fictional names, addresses, and financial records.

Before you start

  • You need access to the Troubleshooting and account safety workflow in your LOXA role.
  • Have Stripe onboarding, charges, and payouts status ready before you begin.

Step by step

  1. Sign in to LOXA and open Troubleshooting and account safety.

  2. Ask an organization owner to review Rent collection settings

  3. Enter or review Stripe onboarding, charges, and payouts status.

  4. Review the record and select the available save, confirm, or continue action.

  5. Verify that the team can see the remaining provider requirement.

What should happen

The team can see the remaining provider requirement.

Open this workflow in LOXA