Tenants and resident records
How do I edit tenant contact information in LOXA?
Open the tenant record and update the contact fields. The tenant detail and portal profile use current data.

Before you start
- You need access to the Tenants and resident records workflow in your LOXA role.
- Have primary contact, email, and phone ready before you begin.
Step by step
Sign in to LOXA and open Tenants and resident records.
Open the tenant record and update the contact fields
Enter or review primary contact, email, and phone.
Review the record and select the available save, confirm, or continue action.
Verify that the tenant detail and portal profile use current data.
What should happen
The tenant detail and portal profile use current data.