Tenants and resident records

How do I edit tenant contact information in LOXA?

Open the tenant record and update the contact fields. The tenant detail and portal profile use current data.

LOXA Tenants and resident records screen with fictional demonstration data
Demonstration account with fictional names, addresses, and financial records.

Before you start

  • You need access to the Tenants and resident records workflow in your LOXA role.
  • Have primary contact, email, and phone ready before you begin.

Step by step

  1. Sign in to LOXA and open Tenants and resident records.

  2. Open the tenant record and update the contact fields

  3. Enter or review primary contact, email, and phone.

  4. Review the record and select the available save, confirm, or continue action.

  5. Verify that the tenant detail and portal profile use current data.

What should happen

The tenant detail and portal profile use current data.

Open this workflow in LOXA