Charges and payments
How do I record a manual payment in LOXA?
Open Payments and select Record payment. The payment appears in history and the tenant ledger.

Before you start
- You need access to the Charges and payments workflow in your LOXA role.
- Have tenant, charge allocation, amount, date, method, and reference ready before you begin.
Step by step
Sign in to LOXA and open Charges and payments.
Open Payments and select Record payment
Enter or review tenant, charge allocation, amount, date, method, and reference.
Review the record and select the available save, confirm, or continue action.
Verify that the payment appears in history and the tenant ledger.
What should happen
The payment appears in history and the tenant ledger.