Charges and payments

How do I record a manual payment in LOXA?

Open Payments and select Record payment. The payment appears in history and the tenant ledger.

LOXA Charges and payments screen with fictional demonstration data
Demonstration account with fictional names, addresses, and financial records.

Before you start

  • You need access to the Charges and payments workflow in your LOXA role.
  • Have tenant, charge allocation, amount, date, method, and reference ready before you begin.

Step by step

  1. Sign in to LOXA and open Charges and payments.

  2. Open Payments and select Record payment

  3. Enter or review tenant, charge allocation, amount, date, method, and reference.

  4. Review the record and select the available save, confirm, or continue action.

  5. Verify that the payment appears in history and the tenant ledger.

What should happen

The payment appears in history and the tenant ledger.

Open this workflow in LOXA